My research examines how digital technologies, data, and documentation shape the work of welfare professionals and citizens’ encounters with public and civil society interventions. I am particularly interested in social work, social marginalization, and the situations in which professionals exercise judgement in relation to digital systems, organizational demands, legislation, and citizens’ own perspectives.
I am trained as an anthropologist and hold a PhD in Digital Design and Information Studies from Aarhus University. My education and research combine ethnographic and qualitative methods with analyses of the significance of digital technologies for social work, welfare organizations, and citizen-oriented interventions.
As a teacher, I have worked especially with case-based teaching on data, digitalization, collaboration, and professional practice. I am interested in how complex theoretical and empirical insights can be translated into teaching, professional reflection, and practice-oriented knowledge development.
In my current project, I collaborate with SHAPE and VIA University College to examine how digitalization and increased data work affect social workers’ professional practice, professional judgement, and citizens’ encounters with the welfare system.
Previously, I have collaborated with Save the Children Denmark, Mental Health Services in the Capital Region of Denmark, and Nordic research and practice communities on prevention, digital counselling, online communities, and user perspectives from marginalized groups. Across my collaborations, I am committed to developing knowledge that is both academically robust and useful to the professionals, organizations, and citizens it concerns.
I offer research-based consultancy on digitalization, data work, and technological understanding in welfare professions and citizen-oriented interventions. My consultancy is particularly relevant for organizations, professional communities, and educational institutions seeking to understand how digital technologies affect professional judgement, documentation, responsibility, relations, and citizens’ encounters with the welfare system.
I contribute to development processes, workshops, competence development, and professional sparring on digitalization in practice. This may include questions of how digital systems and data requirements transform professional work, how citizen and user perspectives can be included in the development of interventions, or how teachers and professionals can engage more critically and constructively with digital technologies, including generative AI.
